Organization

3 Common Remote Work Pitfalls to Avoid

  • Marcel
  • August 5, 2020

In remote work setups and in crisis situations, leaders often exercise radio silence. They hesitate to communicate before they have all of the answers to every possible question.

1) Radio silence

In remote work setups and in crisis situations, leaders often exercise radio silence. They hesitate to communicate before they have all of the answers to every possible question. In doing so, they lose valuable time in which their employees, alone at home, start to feel disconnected and come up with their own, sometimes false answers and interpretations. Leaders should not try to be perfect. Admit when you don’t know the answer; it is more important to keep in touch and create an open dialogue. Be there, ask questions.

2) Great tools, poor collaboration

There are great tools out there, but they only serve their purpose if you implement them well and train your staff on how to use them
effectively. Otherwise you will have a big investment but little returns. Also, note that you can buy tools, but you cannot buy collaboration. Align on which tools to use for which purpose: What do we use to update each other? What do we use to document
things? Help your employees by setting clear guidelines.

3) Two parallel universes

Sometimes, C-level communicates through their own channels, focusing on their topics from a top-down and HQ-centric perspective, while the rest of the organization develops their own communication habits. This can also happen when a company treats satellite offices and their staff only as receivers in the communication process. As a result, a huge disconnect will grow - as though the head is cut off from the body. Change perspective, involve people at all levels and locations and be open and  transparent! In this regard, you can leverage social collaboration tools and platforms for generating an organization-wide dialogue.